Privacy Policy

Introduction

DoughWorks (“Bread Basket Company”, “us”, “we”, or “our”), trading under the name “DoughWorks Bread Basket Company”, understands and respects that protecting your privacy is very important and is committed to protecting your personal data and privacy.

 

Purpose of this Privacy Policy

This privacy policy will inform you of the types of information we collect from and about you (i) when you visit www.dough-works.com website (“Site”) (ii) when you purchase products through the Site (iii) when you sign up to our newsletter (iv) when we collect information through the channels where this Privacy Policy is referenced, such as emails.

This Privacy Policy also explains how we look after your personal data when you visit our Site and how we may use and disclose such information through the Site, as well as your ability to control certain uses of it.

By visiting and using the Site, accessing our communications, or submitting information even where this Privacy Policy is referenced, you consent and unconditionally agree to the collection, use, processing, transfer, and/or storage and/or disclosure of your personal information as set in this Privacy Policy. If you do not agree to be bound by this Privacy Policy, kindly refrain from using the Site, communicating with us, or responding to requests for information where this Privacy Policy is referenced.

If you have any questions regarding this Privacy Policy, please contact us in the following ways:

Full name of legal entity: (DoughWorks Bread Basket Company

Email Address: (info@breadbasketco.com)

Postal Address: (Al Muqabalain Al Sharqi)

Telephone Number: (+962770606046)

It is important that you take a moment to read this Privacy Policy so that you are fully aware of how and why we are using your data.

We keep our Privacy Policy under regular review. DoughWorks reserves the right, at our sole discretion, to modify this Privacy Policy at any time. Please review this Privacy Policy from time to time as it may be amended. Your continued use of the Site following such changes means you accept these changes.

This Site may include links to third-party websites of interest, plug-ins, and applications of which we have no control over. Such links are provided solely for convenience. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. Please review their privacy policy as we are not responsible for their privacy statements, and we are not responsible for the protection of information you provide to such sites.

This Privacy Policy only covers information collected on the Site and does not cover information collected at any other website other than the Site or offline by DoughWorks.

 

Type of Information We Collect

When you use our Site, or purchase products through the Site we collect certain personal information from you, such as:

  • Identity data including your name, title, date of birth, job title, and gender.
  • Profile data including your username and password, purchases/orders made by you.
  • Contact information including your email address, telephone numbers, and delivery address.
  • Statistical or Demographic information such as zip code or postcode.
  • Preferences and interests, and feedback and survey responses.
  • Usage data including information about how you use our Site and products.
  • Financial data including payment address and details, billing, and debit card/ credit card information which shall be retained for current order processing only.
  • Transaction data including details about payments to and from you and other details of products you have purchased from us.
  • Marketing and communication information including your preference in receiving marketing from us and third parties, and your communication preferences.

Rest assured that we do not collect any special categories of personal data such as your race, ethnicity, religious beliefs, philosophical beliefs, political opinions, sexual orientation, or information about your health.

All such information is held on secure servers for you not to worry. Information collected by us may be stored and processed in several countries in which we work, for example, to process your payment and the provision of support services. By submitting your personal data, you agree to the transfer, storage, and process of your data.

Please note that if you fail to provide data that is requested when requested, we may not be able to perform our end in the contract with you or the contract to be entered into with you. In such cases, we may have to cancel the order without liability on us, but we will notify if this is the case.

It is important that the personal data we hold for you is accurate and correct. Kindly keep us informed if your personal data changes during your relationship with us.

 

The Use of The Information We Collect

The information and personal data you provide us with is necessary to enhance your experience in using our Site and to understand your needs. The information gathered is needed for:

  • Creating an account on our Site and maintain your account.
  • Improving our Site, products, and services.
  • To perform our end in the contract entered with you or to be entered into with you.
  • To fulfill your order.
  • To respond to queries and/or complaint sent to our team.
  • Internal record keeping.
  • To personalize your experience in using our Site and display content we think you are interested in.
  • To deliver promotional emails about new products and offers which may think you may find interesting using the email address you kindly provided us with.
  • To contact you with your requested information, or for market research via email, phone, mail, or otherwise.
  • We may use the information to customize the Site according to your interest.
  • Where necessary to comply with legal and regulatory obligations.
  • Security purposes such as protecting against and preventing fraud or unauthorized transactions, and where necessary to protect ourselves and third parties.

 

Security Of The Information We Gather

We are committed to protecting the security of information you provide us and we gather. We have put in place reasonable administrative, technical, and physical procedures and appropriate security measures to safeguard and secure the information we collect, to prevent unauthorized use, access or disclosure, and to prevent your data from being accidentally lost or altered.

We will notify you and any applicable regulator of a personal data breach where we are legally required to do so.

While we put the effort to help ensure security of our Site, we cannot guarantee our security measures.